Order

How to order?

Ordering is easy and simple at www.mollyky.com. Just follow the steps mentioned, and here are some instructions.

Step1. View the products and choose product  you want.

Step2. Then, you enter the desired inscription from the drop box menu and choice the options that are available.

Step3. Click on the “Add to Cart” buttion.

Step4. Click the shopping cart and confirm what you selected and update the quantity. If there are no problems, click "Continue to Checkout" to continue.

Step5. Complete buyer information, shipping and payment option. Click "Continue Checkout" to make the payment. If you have a PayPal account, You can pay with you PayPal account, otherwise you can pay with a debit or credit card or PayPal credit via Paypal payment page.

Step6. Input your shipping address, email address and phone number.

Step7. Verify information.

Step8. Once your payment has been processed, we will send an email confirming your order information. The order processing will begin when the due payment is received. The tracking number and tracking links will be sent to your email address once your order is shipped out.

 


When will I receive my order?

We make every effort to get it to you as soon as possible once the order is submitted successfully. Actual delivery may vary due to customized processing time, different shipping address, customs clearance time and some other force manure.

Shipping time: Shipping time for different countries vary.

  • North America and Europe: 8-15 days
  • Northern Europe, Oceania, South America: 15-30 days
  • East Asia, Southeast Asia: 5-7 days
  • The time for proper delivery varies in different countries, and the time limit is for reference only

How can I cancel an paid order?

An paid order must be cancelled within 12 hours by sending cancel request email to mollyky@mollyky.com, We cannot cancel the order when it is in shipping. If you still want to cancel after it has arrived, please contact us for return or exchange


How can I change the order after paid?
If you want to change an order, please contact us as soon as possible within 12 hours. We cannot change the order when it is in shipping.

I have a special request for my glasses, what should I do?
It is easy. Just contact us and let we know your requirement, and we will make sure whether we can meet your demands and the corresponding costs.

Do you have an actual store I can come visit?
No, We are only an online store with worldwide free shipping service. If you would like to return or exchange an item you must send it back in the mail.